Unite culture, process, and technology with intelligent unified communications to enhance collaboration and create a more connected, efficient and productive organisation.

The way we work is transforming and, today, productivity means having access to tools including integrated voice, messaging, collaboration, and virtual meeting platforms. We guide organisations with a strategic approach and suite of tools that ultimately supports people to work together more effectively. 

Scalable, agile, reliable voice solutions
Collaboration tools for ultimate productivity
Connected team workspaces
Secure and trusted workload access
Consistent and reliable video conferencing

Scalable, agile, reliable voice solutions

We work with leading vendors to offer a full set of enterprise telephony features, from phone systems for every day calls and conferencing through to voice mail and advanced capabilities including messaging and chat.

  • Dependable user experience from desk to mobile
  • Enterprise grade telephony
  • Customised telephony
  • Third-party application integrations

Collaboration tools for ultimate productivity

Create a workplace that offers modern tools to help employees communicate and collaborate more effectively and efficiently. Through our engagement, we provide insight, initiatives and processes to ensure the selection and adoption of collaboration tools that integrate with existing systems, and help you tap into the value that voice, video and document sharing applications offer.

  • Improve collaboration culture
  • Collaborate with external parties
  • Instant Messaging and Presence
  • On-demand meetings and conferencing
  • Call centre agent and manager tools

Connected team workspaces

Connect distributed teams via a central hub to foster collaboration, achieve complete visibility and drive productivity – no matter where employees are located.

  • Compatibility across device types
  • Synchronise changes in real-time
  • Manage permissions and access
  • Keep remote workers engaged

Secure and trusted workload access

Embrace the potential of the remote workforce with secure and trusted application and file access anywhere, anytime. Our leading vendor partnerships offer an effective and secure approach to managing endpoints for enterprises needing to handle large cloud-based workload deployments.

  • Develop a zero trust framework
  • Protection from external threats and within
  • Increased visibility to quickly detect and respond to issues

Consistent and reliable video conferencing

Facilitate rich, immersive and engaging meetings with reliable, high-performing video conferencing solutions from world-class communication vendors.

  • Reliable solutions to remove the threat of Shadow IT adoption
  • Keep remote employees engaged and actively participating
  • Compatibility across all device types
  • Complete and seamless integration with existing environment

The collaboration specialists

Operating at the intersection of experience, business and technology we design, deliver and manage futureproofed solutions for ultimate productivity and collaboration. With clients traversing education, health, government and the enterprise, our deep and broad expertise paired with an agile and flexible methodology assures the delivery of collaboration services and solutions that will keep your employees connected.

Turn your workplace into a thriving hub of productivity

Speak to a Matrix CNI expert about our UC&C solutions and open new horizons for competitive advantage.